Arch_Pennsylvania State System of Higher Education Pennsylvania's State System of Higher Education
Frequently Asked Questions
12/16/2017 11:49 AM Eastern   

FAQ Categories
Adding a new contact to company profile
Contracts
Download Documents
Registration Instructions
Reset Password
Upload Documents
User Guides
Zip File

FAQ by Category
Adding a new contact to company profile (top)
Q: How do I add a new contact to my company profile?
A: The following are steps to add a contact to an existing company: 1.Click the Login button in the upper, right-hand corner 2.Click the My Account tab 3.Click the Contacts sub-tab 4.Click the Add Contact button 5.Fill out the form and click the Insert button to save NOTE: To optionally send this new contact a password to the system, click the View link to the left of their name on the Contacts grid, and then click the Reset Password button.
 
Contracts (top)
Q: Where can I find copies of awarded contracts?
A: Contracts can be found at the Pennsylvania Treasury website: http://contracts.patreasury.gov/search.aspx
 
Download Documents (top)
Q: How are files downloaded?
A: To download all listed documents:  Click the Download All as Zip File button.  A File Download dialog box will open.  Click Save and a Save As dialog box will open.  Navigate to the folder where you wish to save the documents.  Optionally change the default filename and hit Save.  A Download complete dialog box will open.  Click Open to view the documents or Close if you wish to work with the documents later.  The documents are now stored on your local computer. To download selected documents:  Check the box next to the document you wish to download  Click the Download Selected as Zip File button  A File Download dialog box will open.  Click Save and a Save As dialog box will open.  Navigate to the folder where you wish to save the documents.  Optionally change the default filename and hit Save.  A Download complete dialog box will open.  Click Open to view the documents or Close if you wish to work with the documents later.  The documents are now stored on your local computer.
 
Registration Instructions (top)
Q: How do I register?
A: In order to submit a proposal, interested suppliers need to register at eProcurement Exchange. Registration is a free process that takes only a few minutes to complete. Once registered, suppliers may obtain all solicitation documents, receive notification of solicitation updates, and submit and update their confidential proposals online. PASSHE's eProcurement Exchange provides proposal privacy, security and supplier confidentiality, while streamlining the overall procurement process. Although all solicitations are available for public viewing, interested suppliers need to register to be able to submit a proposal. Supplier Registration Instructions: To register, visit eProcurement Exchange and click on the `Register' tab and enter the required information. A "Vendor Quick Start Guide" is also available to assist in the registration process.
 
Reset Password (top)
Q: How do I reset my password?
A: Click the Login button in the upper right corner of the website. If you have forgotten your password, enter your email address into the Forgot Password section and click the Reset Password button. You will receive an email message with a hyperlink that you must click to reset your password. When you receive the Password Reset email message: 1. Click on the link in the message to return to the website 2. Click the Login button in the upper right 3. Enter your e-mail address and the new temporary password that you received in the e-mail (Note: passwords are case sensitive) 4. Click the Change Password button If you have forgotten the email address that you used to register, you must contact a System Administrator with your company who set up your initial registration so that they can change your email address and reset your password. If you are the sole contact with your company, contact the website owner for assistance through the Technical Support link at the top of the page.
 
Upload Documents (top)
Q: How are files uploaded?
A: The Documents tab contains the electronic RFP forms.  Fill out the required documents and save them as a single zipped folder containing all documents (cost information must not appear in any technical documents)  From the Bid tab, click on "browse" then click on the zipped folder name. The file will be attached to your proposal/bid submission when the Submit Bid button is clicked. When uploading a document or zip file, the maximum individual file or folder size is 20Mb.
 
User Guides (top)
Q: Where can I find eBid Exchange help?
A: Click the Help icon in the upper right hand corner to access User Guides or to submit a support request.
 
Zip File (top)
Q: How do I zip a file?
A: Please refer to Microsoft's Help Guide: http://windows.microsoft.com/en-us/windows/compress-uncompress-files-zip-files#1TC=windows-7
 



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